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Value Through Service

Developing and maintaining an employee benefits program for your organization can be a challenging undertaking. Our consultants at the A.E. Mourad Agency will complete an analysis of your current benefits program to determine how it relates to your total compensation package, corporate philosophy, employee needs and budget. We then devise a plan that provides access to a variety of options for your employees.

We have developed a five point consultative process to provide our clients with outstanding products and services by employing the following disciplines:

Analyze: The first step in our consultative approach is conducting all necessary due diligence. We will personally sit down and discuss your present situation and develop a clear understanding of your needs and financial objectives.

  • Due diligence
  • Setting goals and objectives
  • Define needs

Design: Once we understand what it is you're looking for, we will review your existing plan(s) to see if they meet your current and future needs. We will develop, market and recommend a benefits program selecting appropriate products, plan designs, carriers, etc. that not only meet your needs and financial budget, but also satisfies the needs of your employees.

  • Review existing plans
  • Select products & carriers
  • Establish current & future needs
  • Structure plan to meet objectives

Implement: Once an agreement is reached on how to proceed, we will begin the implementation process. Our staff will enroll and communicate the plan to your employees, providing them with educational enrollment kits. We will review all plan documents and booklets, applications and contract information and will coordinate administration of your plan.

Review: After the implementation stage, we set up a system to monitor your plan(s). Our staff will create management reports and organize quarterly reviews to discuss your financial position and service related issues. We will conduct a claim review and benchmark your initial goals and objectives with your actual results. Prior to your renewal, our staff will review your plan and contact the insurance providers to negotiate the impending renewal. If necessary, we will market your plan(s) to evaluate the current market place. Upon examination of your renewal and our marketing efforts we will recommend a course of action.

  • Financial / cost projection meetings
  • Claims review
  • Renewal / Marketing / RFP
  • Benchmarking goals and objectives with actual results

Manage: We are dedicated to continuous day-to-day service. We assign a dedicated service team to every client, which acts as an extension of your human resources function. To keep you abreast of changes in the insurance market place we provide a newsletter and legislation and compliance updates as well as secured benefits portal.

For more information on how we can serve your insurance needs, please call A.E. Mourad Agency at (248) 336-1600.
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